How RPA helps C-suite executives stay competitive

To begin with, we will point out the business titles that are subsumed under the category of ‘C-suite executives’, and the ways in which automation is relevant for each.

  • Chief financial officers (CFO) are primarily responsible for thorough cost-benefit analyses of RPA deployment, and the ones who assess and mitigate the financial risks of automation. They have to be able to explain to laypeople the financial nuts and bolts of automated systems.
  • Chief operating officers (COO) need to ensure the coherence of the digitisation strategy, which is mandatory for the development of a functional hybrid human-robot labour force.
  • Chief human resources officers’ (CHRO) key role along the automation journey is to educate employees concerning the long-term benefits of automation, and to provide information that allows them to distance themselves from the mythology of ‘robots will steal our jobs’.
  • Chief marketing officers (CMO) can pass on data analytics to robots, and focus on strategic planning for what the company produces.
  • Chief information officers (CIO), chief technology officers (CTO), and chief digital officers (CDO) will enter the digital era by changing focus from cost management to revenue generation. Data management and analytics, or cybersecurity will be top priorities for the technology executives.

1. C-suite executives are eager to have better ROI on their investments

Back in 2017, McKinsey announced that RPA technology enables a ROI upgrade to 200% in the first year after implementation. According to Hadoop researchers, by 2025 RPA deployment is expected to allow companies to save up to $7 trillion.

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