Throughout the last couple of years, a growing number of global companies have embarked on their automation journey, convinced by the impact of RPA implementation on the overall productivity, efficiency, and human (i.e., customers and employees) satisfaction.

According to Gartner, the digital business demands led to the growth of the RPA software revenue to $846 million in 2018 and went on to reach $1.3 billion in 2019. These numbers justify the claim that RPA in 2019 was the fastest-growing segment of the global enterprise software market.

Digital transformation has slowly but surely become ‘the way to go’, as it is adopted by many businesses faced with profound technology, market, and workforce changes.

At CiGen, we constantly strive to provide you with the latest information about advances in the field of intelligent automation. On our blog, we shared with you our pragmatic approach to technologically-supported business. As a form of recap, we present you below a list of our most read robotic process automation articles in 2019. They are meant to become your knowledge resources, a key element of successful RPA implementation.

Top 10 most read robotic process automation articles in 2019

1. 6 Real World Use Cases for Robotic Process Automation (RPA) in Healthcare

This article is part of a series focused on the impact of robotic process automation in different industries, evaluated in terms of use cases. The healthcare industry abounds in simple, rule-based, high volume, and high-frequency processes whose manual performance is not very efficient.

Consider, for instance, processes such as patient registration and scheduling, patient data management, claims processing, audit preparation, etc., which could be greatly optimised if completed faster and more accurately by software robots. The need for adequate care for a world population that is growing older turns RPA in healthcare into something more than a mere alternative.

2. 8 Real World Use Cases for Robotic Process Automation in Finance

This one is the first of the same pragmatically oriented series of articles devoted to RPA use cases. In fact, when it comes to finance, mulling over robotic process automation use cases was our recommended strategy for keeping your feet on the ground and not falling for the automation hype.

The article was meant to give you an idea about the financial industry processes which are best suited for automation, and a rationale for why this is the case. Consequently, you should be better able to devise concrete plans for attaining your business goals.

The use cases devise a successful trajectory of actions, from the present to the time when your objectives will be presumably achieved with the help of software robots.

3. 8 Questions to Ask about Processes before Implementing Robotic Process Automation

Given its potential to assist an organisation to improve and/or remain competitive across the current dynamic business environment, RPA has become necessary for striving businesses of all sizes.

According to CiGen’s CEO Leigh Pullen, beginning RPA implementation with the business processes that are best suited for automation is crucial for tapping into the vast potential of robotics. In order to identify those ‘best suited’ automation opportunities, you should start from a very concrete problem and have a clear objective to be attained.

A thorough understanding of the business processes in order to be able to streamline them is the very next step. Questions about the type of data that the process works with (structured or unstructured), its maturity and stability, or its capacity to provide measurable savings are among the eight that we suggested.

4. 10 RPA Application Areas that You Can Implement in Your Company

This article is concerned with the functional nuts and bolts of robotic process automation; it is an attempt to address in concrete terms the question of what you can actually do assisted by software robots. As such, it provides an overview of RPA use cases with trans-industry applicability.

This is like a description of RPA benefits, substantiated by the processes that can be completed more efficiently by software robots. Data extraction and management, payroll management, reports generation or customer service operations are among the processes that all businesses must deal with, irrespective of the specific industry sector.

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