Benefits of unattended robotic process automation (RPA) robots

  • 24/7/365 capacity for uninterrupted, accurate work. By working self-triggered, these quasi autonomous software robots are adepts of continuous batch processing. They are the paradigmatic example of work around the clock, so they should be carefully considered for industry sectors that involve 24/7 operations, such as hospitality, healthcare or telecommunications.
  • Increased coordination of employees’ efforts. Despite their capacity for unattended functioning, administrators have full oversight over bots’ activities by centralising the information about different operations that they perform (e.g., reporting, auditing, monitoring) in real-time. An integrated automation platform enables communication, and thus productive joint work among employees from various departments, and thereby contributes to minimising the negative effects of functional and communication silos. Unattended RPA robots help to streamline documentation and data management at enterprise level.

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