• Consumers’ raising standards and demands for price transparency and timely answers to questions;
  • Reliance on legacy systems that are no longer able to meet customers’ expectations;
  • The need to keep up with ever-changing regulatory jurisdictions that set the norms for capital requirements or customer interactions.

Real world use cases of robotic process automation in insurance

1. Underwriting and pricing

2. Claims processing

3. Business and process analytics

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